This Refund Policy outlines how JAMCO AMERICA handles refund requests for aerospace manufacturing services and custom-engineered products. By placing an order, you agree to the terms outlined below.
JAMCO AMERICA specializes in precision aerospace components that are manufactured to customer specifications. Due to the custom nature of our work, most orders are non-refundable once production has begun or materials have been procured.
Orders may only be cancelled before production starts. If cancellation is approved, any costs incurred for engineering work, materials, or administrative processing may be deducted from any eligible refund.
If a delivered product does not meet agreed specifications or quality requirements, please contact us immediately. We will evaluate the issue and may offer repair, replacement, or a partial refund depending on the findings of our quality assurance team.
To request a refund review, please contact our support team with your order details and relevant documentation. All claims are carefully reviewed by our quality assurance department before any decision is made.
If a refund is approved, processing times may vary depending on your payment provider and financial institution. We aim to complete all approved refunds within a reasonable timeframe.
JAMCO AMERICA
Everett, Washington, USA
Phone: (425) 347-4735
Email: info@jamcoaerodesign.com
